Human control plane
On-Call Attorney Desk
Sharon Justice triages, prepares and hands off. Licensed counsel accepts, advises and records verification — every step written back to the matter file.
Live escalations
3
SLA compliance
96%
Avg response
6 min
Verified · 24h
Coverage
3 shifts · 5 jurisdiction tiers
Queue
Escalations from Sharon
Rotation
On-call roster
Marissa Vance
Lead On-Call Counsel
Commercial litigation · Contract disputes · Emergency relief
5m
SLA
3m
Avg
34
Verified
00:00 – 08:00 ET
Devon Okafor
On-Call Counsel — Compliance
Regulatory compliance · Privacy · Internal investigations
10m
SLA
7m
Avg
21
Verified
08:00 – 16:00 ET
Hannah Reyes-Bloom
Specialist — Evidence & Spoliation
Evidence · Spoliation motions · Discovery sanctions
20m
SLA
12m
Avg
9
Verified
On demand
Julian Mercer
On-Call Counsel — Constitutional
Constitutional rights · Civil rights · Appellate
15m
SLA
8m
Avg
15
Verified
16:00 – 00:00 ET
Priya Raghunathan
On-Call Counsel — Contracts
Contract intelligence · Indemnity · Damages modeling
30m
SLA
18m
Avg
6
Verified
Off rotation
Coverage
Shift map
00:00 – 08:00 ET
Overnight emergency
- Primary
- Marissa Vance
- Backup
- Julian Mercer
08:00 – 16:00 ET
Business hours
- Primary
- Devon Okafor
- Backup
- Priya Raghunathan
16:00 – 00:00 ET
Evening & appellate
- Primary
- Julian Mercer
- Backup
- Hannah Reyes-Bloom